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Privacy & Terms

Privacy Policy

AJF Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our services.

Information We Collect

We may collect the following information when you contact us, request a quote, or book a service:

  • Name

  • Phone number

  • Email address

  • Service address (pickup/drop-off locations)

  • Details related to your move or service request

We do not store sensitive payment information.

How We Use Your Information

We use your information only to:

  • Provide quotes and services

  • Communicate about scheduling, changes, or updates

  • Respond to questions or concerns

We do not sell or rent your personal information to third parties.

Payments

Payments may be processed through third-party payment providers. AJF Services does not store or have access to your full payment details.

Information Sharing

We only share information if required to:

  • Complete a service you requested

  • Comply with legal obligations

Data Security

We take reasonable steps to protect your personal information. However, no method of communication or storage is 100% secure.

Your Consent

By contacting or using AJF Services, you consent to this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, you may contact us

Terms of Use

By using the AJF Services website or booking our services, you agree to the following Terms of Use.

Services

AJF Services provides moving labor, furniture assembly, delivery, and related services. Service availability may vary based on location, timing, and workload.

Quotes & Pricing

  • Quotes are based on the information provided by the customer

  • Changes in scope (additional items, stairs, heavy items, long carries, etc.) may result in price adjustments

  • Final pricing is confirmed before work begins

Cancellations

  • Cancellations should be communicated as early as possible

  • Same-day cancellations may be subject to a fee

Customer Responsibilities

Customers are responsible for:

  • Providing accurate information

  • Ensuring clear access to items and work areas

  • Securing pets and removing hazards

AJF Services is not responsible for issues caused by inaccurate or incomplete information.

Damage & Liability

AJF Services takes care while performing services. However:

  • We are not responsible for pre-existing damage

  • We are not responsible for damage caused by structural issues, poor furniture design, or manufacturer defects

  • Liability is limited to the scope permitted by law

Website Use

You agree not to misuse this website or attempt unauthorized access to any part of it.

Changes to Terms

AJF Services may update these Terms of Use at any time. Continued use of our services indicates acceptance of the updated terms.

Contact

For questions regarding these Terms of Use, contact:
AJF Services

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